Real Good Toys is committed to providing you with the best customer service and dollhouse product knowledge in the miniature industry. Our friendly and knowledgeable Team Members are ready to answer your questions or assist you in any way.

Phone Inquiries

Customer Service: 802-262-6018
Fax: 802-262-6028
Toll-Free Order Line: 866-524-0222

Best Times to Call:

Customer Service is available Monday – Thursday 2pm – 5pm EST by calling 802-262-6018. We are closed Friday, Saturday and Sunday

To place an order and speak with a live Real Good Toys Team Member call us at 1-866-524-0222.  A friendly and knowledgeable Team Member will be able to assist you Monday – Thursday 2pm – 5pm EST.


General Inquiries:
Return Authorizations:
Construction Support:

Fax Us at 1-802-262-6028, 24 hours a day, 7 days a week.

In order to handle requests in a timely manner, please check the Store Policies section to verify ALL information that is required when requesting instructions and/or replacement parts.

Mailing Address:

Real Good Toys Inc.
122 Gallison Hill Road – Unit 1
Montpelier, VT 05602-8822

Construction Support:

Are you stuck? Is something not fitting the way it should? Before you give up – RGT is here to help. We want you to succeed! For those of you who have inquiries or questions regarding the assembly of your dollhouse kit, feel free to contact our Master Assembler via email: or by calling our Customer Service line at 802-262-6018.

Missing Instructions?  Click here to go to the Dollhouse Assembly Page